Lani Dame

Customer Success Lead
“At its core, agile is a way of managing constant change and using these change moments to improve and deliver more value to customers ."

As Customer Success Lead at AgileSherpas, Lani works closely with clients to ensure they are supported at every stage of their Agile Transformation - no matter where they are in their journey. She believes in taking a holistic (mindset, culture, and systems) and human-centered approach to organizational change to drive benefits for the customer, company, and employee.

Lani was thrown into the world of Agile when she went from startup life to IBM, who had just started their agile marketing transformation. Quickly seeing how Agile helped to bring startup benefits into a complex organization, she championed Agile in her team — resulting in increased campaign efficiency, best practice sharing across IBM Marketing, and a fun team environment! From there, she moved to being an enterprise and agile coach where she facilitated immersive workshops, team coaching, leadership coaching, and agile practices set up.

With over 15 years in marketing and communications, Lani has worked in a wide variety of marketing projects and areas—product marketing, content marketing, demand generation, digital marketing, communications —pretty much at every stage, from building the foundation, to scaling, to optimizing. She’s worked for Fortune 500 Corporations, start-up businesses, and entrepreneurs.

Lani is Organization and Relationship Systems Coaching (ORSC) trained and holds certifications from ICAgile, Scrum Alliance, and Pragmatic Marketing, including: Certified Agility in the Enterprise (ICP-ENT), Certified Coaching Agile Transitions (ICP-CAT), Certified Agile Coaching (ICP-ACC), Certified Agile Team Facilitation (ICP-ATF), Certified Agility in Marketing (ICP-MKG), Certified Scrum Product Owner (CSPO). She is an active member in the Agile Austin community and serves as co-lead for the Agile Austin Coaching Meetup.

She lives in Austin with her husband and animal kids. When she’s not digging into culture and human behavior, Lani enjoys LEGO with her husband, painting colorful abstract art, and being outside in nature (preferably near a body of water). She also loves going on adventures and enjoys traveling.

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