AgileSherpas AgileSherpas
  • Solutions

    Confront your process problems head on with a Sherpa by your side.

    • AI-Powered Marketing
    • Prioritization
    • Unplanned Work
    • Project Management
    • Marketing Operations
    • HLS Marketing
    • BFSI Marketing
  • Services

    Explore support options that are tailored to meet you wherever you are on your climb.

    • Agile Marketing
      • Agile Transformation
      • Agile Marketing Training
      • Agile Coaching
      • Business Agility
    • Certified Online Learning
      • Agile Marketing Fundamentals
      • Agile Marketing Leadership
      • Business Agility Fundamentals
  • Successes

    Learn from the stories of marketers already on the road to process improvement.

    • Charles River Laboratories
    • M&T Bank
    • Quadient
    • Daiichi Sankyo
    • Healthcare Organization
    • Insurance & Financial Services Company
    • Scientific Solutions Company
  • Resources
    • Blog
    • Webinars & Events
    • Guides & eBooks
    • Checklists & Workshops
    • The Ropes Online Learning Academy
    • Mind the Gap Newsletter

    Featured Resource

    SOAM 25 Report Cover Resources Section

    State of Agile Marketing

    Learn from 8 years of study on how marketers are increasing their agility.

    Download Report
  • About
  • Contact Us
    AgileSherpas Blog
      • marketing agility
      • Teams
      • Organizations
      • Education
      • enterprise
      • Articles
      • Individuals
      • Transformation
      • Solution
      • Leadership
      • Getting Started
      • business agility
      • agile management
      • going agile
      • Frameworks
      • agile mindset
      • Agile Marketing Tools
      • agile marketing journey
      • Agile Marketers
      • organizational alignment
      • People
      • Selection
      • (Featured Posts)
      • agile journey
      • Metrics and Data
      • strategy
      • Kanban
      • Resources
      • Why Agile Marketing
      • agile project management
      • self-managing team
      • Meetings
      • agile adoption
      • scaled agile marketing
      • tactics
      • Scrum
      • scaled agile
      • agile marketing training
      • agile takeaways
      • Agile Meetings
      • agile coach
      • Agile Leadership
      • Scrumban
      • enterprise marketing agility
      • state of agile marketing
      • team empowerment
      • AI
      • agile marketing mindset
      • agile marketing planning
      • agile plan
      • Individual
      • Intermediate
      • Team
      • Videos
      • kanban board
      • Agile Marketing Terms
      • agile marketing
      • agile transformation
      • traditional marketing
      • FAQ
      • agile teams
      • Agile Marketing Glossary
      • CoE
      • agile
      • agile marketer
      • agile marketing case study
      • agile marketing coaching
      • agile marketing leaders
      • agile marketing methodologies
      • agile marketing metrics
      • agile pilot
      • agile sales
      • agile team
      • agile work breakdown
      • cycle time
      • employee satisfaction
      • marketing value stream
      • marketing-analytics
      • remote teams
      • sprints
      • throughput
      • work breakdown structure
      • News
      • Scrumban
      • agile brand
      • agile marketing books
      • agile marketing pilot
      • agile marketing transformation
      • agile review process
      • agile team charter
      • cost of delay
      • hybrid framework
      • pdca
      • remote working
      • scrum master
      • stable agile teams
      • startups
      • team charter
      • team morale
      • user story
      • value stream mapping
      • visual workflow
    Getting Started 6 min read

    The ROI of Agile Marketing Training

    Andrea Fryrear Andrea Fryrear


    Like a delicious, nutritious kale smoothie, Agile marketing is packed full of great benefits. And like a top-quality blender, formal Agile marketing training makes it even better.

    But again like a top-quality blender, training can be expensive.

    Are Agile marketing workshops, coaching, and training really worth the cost?

    As a coach myself I’ll admit to being more than a little biased towards a resounding “Yes!” to that question, but I also wanted some solid evidence to back up my gut feeling.

    So here you’ll find multiple data sets that make the case for Agile marketing training.

    The argument I’ll lay out goes like this:

    1. Agile coaches and training help Agile take hold faster, minimize its disruptions, and ensure it sticks around.
    2. Agile has many quantifiable benefits for marketing teams (we’ll look at employee retention and the ROI of marketing campaigns here).
    3. Because of its ability to deliver the benefits of Agile, Agile marketing training has very high ROI itself.

    The short version: Agile marketing training pays for itself many times over.

    There’s a lot of data there to unpack, but first let’s establish that Agile marketing training does in fact help teams and organizations succeed.

    The Agile Marketing Education Gap

    Our recent State of Agile Marketing Report found that 78% of Agile marketing teams found "Train the Trainer" programs valuable.

    Another 74% said the same about working with Agile coaches.

    And 70% confirmed the value of Agile certification courses for their organizations.

    While most of the marketing organizations that get solid educational support consider it key to their Agile success, too few are lucky enough to get it.

    Only 34% of the surveyed marketers this year confirmed that their organizations have supported their Agile efforts with ongoing training, while 27% were provided with ongoing coaching.

    This creates an education gap that gets in the way of fully embracing Agile ways of working and reaping the benefits of doing so in the long run.

     

    How Training Helps Agile Marketing Teams

    According to marketing teams who have already transitioned to Agile, education played a key role in their success.

    We asked them to identify the tools that were most valuable during their adoption of Agile, and training was a recurring theme:

    • "Train the Trainer programs - 78%
    • Agile coaches - 74%
    • Agile certification courses - 70%
    • Articles or books about Agile marketing  - 66%
    • Self-paced learning - 53%

    In addition, the most recent VersionOne State of Agile Report asked thousands of agilists what was helping them scale Agile, and 53% said internal coaches were the most helpful. Of those facing challenges with scaling, 35% pointed to insufficient training and education as the cause.

    So it’s clear that Agile coaches and training help Agile work, but is it that a good enough reason to invest your hard-won budget?

    Time to move on to part two of our argument, that Agile has real, quantifiable benefits for marketing teams.

    Course-Comparison-1

    The High Cost of Employee Turnover

    According to a paper from the Center for American Progress, which compiled data from 11 research papers published over a 15-year period, when a highly skilled employee leaves it costs a company 213% of that person’s yearly salary.

    So if we lose a digital marketing associate who makes $50k per year, it costs us $106,500.

    The departure of a more senior employee who makes $85k incurs a cost of $181,050.

    Those numbers, of course, don’t include everything a long-time employee takes with them inside their head. Institutional knowledge and an understanding of the customer are lost too, though it’s harder to put a firm dollar amount on those.

    The bottom line is that losing people is expensive, and it’s beneficial to keep them around.

    Agile Marketing and Employee Satisfaction

    Agile marketing significantly increases employee satisfaction, according to both our own State of Agile Marketing Report and independent results from Agile marketing teams.

    First off, 35% of Agile respondents in a previous study reported improved team morale as a benefit of going Agile. And when we compare how happy marketers are with work management, Agile teams are far more likely to say their process works well:

    agile marketing satisfaction

    Second, marketing teams who regularly measure their employee satisfaction and engagement see major gains in these areas following Agile adoption. CA Technologies, for example, surveyed their marketers before and after Agile took hold and reported the following outstanding results:

    • Engagement increased 6 points
    • Feeling “Proud to work for CA” increased 11 points
    • Marketers were more likely to “Recommend CA as a great place to work” by 31 points
    • They felt more “Appropriately involved in decisions affecting their work” by 11 points
    • Feeling “Valued as an employee” was up 20 points

    Quantifying the Impact of Agile Marketing

    Going back to our earlier examples, let’s say a traditional marketing team typically loses two employees per year, and that together their salaries average $70,000. That means the cost of that turnover is 213% of $70,000, or $149,100.

    If investing just $10,000 in Agile marketing training could keep one of those employees from leaving, it would reduce that impact by half, netting the department a savings of $64,550 (half of the $149,100 minus the $10,000 investment).

    A bigger investment of $50,000 might eliminate turnover altogether, which would end up having a net positive impact of $99,100 even after we take out the cost of the training.

    Agile Marketing and ROI

    Now that we’ve started talking numbers, let’s investigate the potential impact Agile marketing can have on the measurable ROI of marketing work.

    For our purposes here we’re going to use ROI as a pretty generic term. Yours might come in the form of new accounts if you’re marketing a SaaS product, or maybe it’s measured in actual sales if you’re in a B2C environment.

    The point is whatever ROI looks like in your marketing department, it’s almost certainly going to go up following an Agile transformation, and here’s why.

    How Agile Makes Marketing Worth More

    Whether they’re using Scrum, Kanban, or some hybrid of the two, most Agile marketing teams end up being able to release marketing work about every two weeks, so we’re going to use that as our benchmark.

    We’ll be generous and assume that pre-Agile a team was releasing a campaign every two months (though some of us are nowhere near that fast).

    If we go from releasing every two months to every two weeks, we’re now delivering 26 campaigns each year instead of just six. That’s an increase in frequency of over 400%, which means we should see a corresponding increase in the annual ROI for marketing.*

    So if in our pre-Agile days we got 200 MQLs out of each campaign, and we were releasing six campaigns per year, we’d deliver about 1,200 MQLs annually.

    Post-Agile the same team is able to release 26 campaigns of comparable size, each of which brings in 200 MQLs. So they’re now getting 5,200 MQLs each year with no increase in budget or headcount.

    That’s 4,000 additional MQLs EVERY YEAR, all for the price of some Agile marketing training.

    The Value of Agile Iteration

    Of course, Agile marketing isn’t just about speed. Remember that 47% of Agile marketing teams tell us that they’re getting higher quality work in their post-Agile reality.

    One of the main reasons that happens is through the power of iteration.

    iteration mona lisa

    Each time an Agile team releases work, they pause to inspect, adapt, and improve both their process and the work it produces. That means each campaign is a little better than the one before it.

    Let’s go back to our two-week campaign (the one that took us two months before Agile marketing). Without any iterative improvement each campaign produces 200 MQLs.

    Now let’s imagine that our inspect and adapt cycle allows us to gain a very modest 2.5% increase in ROI each time we release. Our MQL count would look something like this:

    Agile Campaign 1 = 200 MQLs
    Agile Campaign 2 = 205
    Agile Campaign 3 = 210
    Agile Campaign 4 = 215
    Agile Campaign 5 = 220
    Agile Campaign 6 = 225
    Agile Campaign 7 = 231
    Agile Campaign 8 = 237
    Agile Campaign 9 = 243
    Agile Campaign 10 = 249

    You get the idea.

    This increase would continue with each Agile campaign, and we’re being pretty conservative with our iterative improvement estimate. It’s likely that our Agile process would uncover opportunities for much larger gains by putting campaigns in front of our audience more frequently.

    Agile Value in Real Dollars

    For our final step, let’s see if we can get to real dollars.

    For those in the B2C world, we could swap out MQLs for actual sales. For the sake of round numbers, let’s imagine our average campaign brings in $10,000 in new sales.

    Using the six to 26 campaign increase, that’s 20 additional campaigns that bring in an additional $200,000 in revenue. Um...yes, please.

    For our B2B friends, you’d need to know the average dollar value of an MQL for this last bit to work, but let’s assume that we do.

    Let’s stay conservative and say our MQL’s average value is $250. Our Agile marketing team is getting 4,000 more MQLs per year thanks to their increase in speed, which delivers $1,000,000 in revenue.

    Yup. A million dollars. Makes that training class and coaching seem like a pretty good deal, doesn’t it?

    Agile Marketing Training and Reality

    I’ve been a digital marketer for fourteen years, so I fully understand that there are a lot of moving parts in a marketing team that can put a dent in some of these raw numbers.

    But research from outside the Agile world backs it up. Dr. Laurie Bassi, a human capital analysis specialist, found that companies get a 300% return on their investment into training and development. They saw 218% higher income per employee, as well as a 24% higher profit margin.

    So even if your internal complications decrease some of the positive impacts outlined above, there’s no denying that Agile marketing training is worth the time and investment.

    If you’re looking for options, we’d love to chat. You can also check out our workshop descriptions.


    * There are certainly arguments against releasing more and more campaigns to the same audience, and evidence that there would be some diminishing return on each campaign if you oversaturate a market. But those complexities are beyond our scope for this article.

     

    Topics discussed

    • Getting Started
    • marketing agility
    • Articles
    • enterprise
    • Why Agile Marketing
    • Agile Marketers
    • Teams
    • Individuals
    • Metrics and Data
    • Selection
    Andrea Fryrear
    Andrea Fryrear

    Andrea Fryrear is a co-founder of AgileSherpas and oversees training, coaching, and consulting efforts for enterprise Agile marketing transformations.

    Improve your Marketing Ops every week

    Subscribe to our blog to get insights sent directly to your inbox.

    Subscribe Here!

    Related Posts

    How to Make Sure Your Next Marketing Campaign Is a Runaway Success
    agile mindset
    10 min read
    Agile Marketing Campaigns: When Good Enough is Great
    Getting Started
    7 min read

    Improve your Marketing Ops every week

    Subscribe to our blog to get insights sent directly to your inbox.

    Subscribe Here!

    Insights in your inbox

    Get early access to articles and receive our monthly Mind the Gap Newsletter.

    Subscribe

    Get in touch

    Are you ready to start your journey or have general questions?

    Connect
    • Resources
    • About
    • The Ropes Learning Platform
    symbol-on-dark
    ©2025 AgileSherpas, LLC. All rights reserved.
    • Terms & Conditions
    • Privacy Policy
    • Cookie Policy
    • LinkedIn
    • YouTube
    • Facebook